Online Dealer with German
1 year ago
  • Domain Customer Service
  • Availability Full-time
  • Experience Entry Level
  • Type of contract N/A
  • Location Bucuresti, Sector 5
  • Salary To be determined

Program - 3 shifts: 06:00-14:00

14:00-22:00

22:00-06:00

Salary fix + night, weekend,free legal days bonuses

Total Salary/ month : 900-1100 euro

Health insurance

Address: Calea Rahovei, no. 240, Sector 5

 

Required skills or abilities:

 

We offer full training, previous experience it is not necessary.

- Fluency in German it is a must

- Fluency in English it is a big plus

- Exceptional presenting skills

- An enthusiastic and positive attitude with an outgoing personality

- Must be able to maintain high energy levels for the duration of games that require a more animated performance

- Flexibility of working hours and the ability to commit to a 24/7 service pattern

- Must be reliable and have good attendance and timekeeping records

- Attention to details and excellent people skills are essential as this is a customer facing role

- Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion

 

Responsabilități:​ Our Online Dealers are the image of our business and they represent everything we stand for as a Company. You will play a crucial role in our Company’s continue growth and ongoing success and as such you will be responsible for ensuring exceptional standards in presentation, performance and game knowledge. Your overall performance assisted by our unique patented technology will ensure that we’ll stand out as a top service provider in the field.

 

Key Duties and Responsibilities:

 

- To be “the face” of the Company delivering expert knowledge and superior gaming quality

- Representing and maintaining the Pragmatic Play Brand by consistently adhering to the Company presentation and grooming policy

- To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the Company performance expectations

- The ability to engage players and immerse them in the live dealer experience

- Maintaining a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play Brand Guidelines

- Carrying out all gaming operations in line with the current legislation and to the required Company standards of efficiency, security and customer satisfaction

- To have an active role in the companies continuous improvement plan to achieve plans for future growth within the company

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