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1st Level IT Customer Support with French and English
1 year ago
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  • Domain Customer Service
  • Availability Full-time
  • Experience Entry Level
  • Type of contract Indeterminate term
  • Location Timisoara
  • Salary To be determined

Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service Desk Technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.


And you'll also be a hero when you solve our customer's challenges.

Join our team in #TIMISOARA #ROMANIA !


What our Service Desk Technician does:

- Provide first line IT technical support with accurate and creative solutions to customer problems

- Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications) received via telephone calls and e-mails from different kinds of customers

- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction

- Demonstrate excellent customer service at all times


Requirements:

Spoken languages: advanced French and English (B2/C1)

Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit

Availability to work in shifts


What we offer:

Permanent contract

Central building offices with excellent view on the city, top facilities and equipment

Competitive salary

Performance bonus

Meal tickets and gift vouchers

Training opportunities

Regina Maria medical package

Copayment 7Card

Massage at the office day


What about choosing much more than a job ?

#AJobThatMakesSense

Values
  • Teamwork
  • Responsability
  • Be Reliable
  • Growth Mindset
  • People Development
Perks
  • Training programs
  • Health Insurance
  • Meal tickets
  • Wide variety of projects (internal mobility)
  • Flexible work schedule
Recruitment process
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