- Domain Customer Service
- Availability Full-time
- Experience Entry Level
- Type of contract Indeterminate term
- Location Iasi
- Salary To be determined
- Take decisions using existing knowledge base and your problem solving skills for the initial diagnostics of the technical incidents;
- Put knowledge and training to work in resolving as many incidents as possible on initial contact;
- Prove attention to details in recording and classifying all incoming technical incidents;
- Escalate and timely hand off to other resolving teams the incidents where no knowledge or solution was found;
- Be part of the team and help your folks meet the service performance indicators;
- Make our customers and users have a great day after talking to you;
- Learn, grow and have fun!
Values
Perks
Recruitment process