Legal Information
Your privacy and rights matter to us. Review our policies to understand how we protect your data and operate our platform.
Last Updated: January 26, 2026
TL;DR – Key Points
This page covers everything about how Jobful handles your data, your rights, and our platform policies. Here's what matters most:
Your data belongs to you.
We collect only what's necessary to provide our services and improve your experience.
Candidates control their profiles.
Your information is only shared with employers when you give explicit consent.
We're GDPR compliant.
You can access, download, correct, or delete your data anytime.
Cookies help us work better.
Some are essential, others are optional – you choose.
Questions?
[email protected]
Section 1: Privacy Policy
Learn how we collect, use, and protect your personal information in compliance with GDPR.
Section 1: Privacy Policy
1.1 Who We Are
Jobful is operated by PLAYFUL SOFTWARE LLC, a limited liability company headquartered in Bucharest, Romania (10 Glicinelor Street, Room 4, Block M52, Floor 4, Apartment 27). We're registered at the Trade Register under no. J40/2950/2016, Tax Registration Code 35728130.
When we say "Jobful," "we," "us," or "our," we're referring to Playful Software LLC and the Jobful platform available at www.jobful.io.
1.2 What This Policy Covers
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Jobful platform. It applies to:
- Job seekers (candidates) creating profiles and participating in assessments
- Employers (clients) accessing our talent community platform
- Website visitors browsing our content
We take your privacy seriously. The confidentiality and security of your information are fundamental to everything we do.
1.3 Information We Collect
Information You Provide Directly
When you register on Jobful or use our services, you provide us with information including:
- Email address and name
- Profile picture
- Billing and home address
- Professional experience, education, and qualifications
- Skills assessments and test results
- CV/resume information
- Company details (for employer accounts)
Automatically Collected Information
To improve your experience and ensure our platform runs smoothly, we automatically collect:
- IP address and online identifiers
- Device information (type, browser, operating system)
- Browsing behavior and history
- Session data (dates, times, pages visited)
- Cookie data (see our Cookie Policy below)
- Interaction patterns with our platform
Information From Third Parties
We may receive information about you from:
- Employers who share job opportunities with you
- Authentication services (if you log in via social media)
- Payment processors for billing purposes
1.4 How We Use Your Information
We process your personal data for specific purposes, always with a legal basis under GDPR.
To Provide Our Services (Contract Performance – GDPR Art. 6(1)(b))
- Creating and managing your account
- Delivering the services you've requested
- Processing assessments and generating skills profiles
- Creating personalized CVs for candidates
- Facilitating connections between candidates and employers
- Managing billing and invoicing
- Providing customer support
For Legitimate Business Interests (GDPR Art. 6(1)(f))
- Improving our platform and services
- Conducting market research and analytics
- Understanding user behavior to enhance experience
- Managing business relationships with clients
- Preventing fraud and ensuring platform security
- Analyzing our user base to improve service quality
With Your Consent (GDPR Art. 6(1)(a))
- Sharing your profile with employers (candidates only)
- Sending marketing communications and newsletters
- Using cookies beyond essential functionality
To Fulfill Legal Obligations (GDPR Art. 6(1)(c))
- Tax reporting and financial compliance
- Responding to legal requests from authorities
- Meeting regulatory requirements
1.5 Data Sharing and Recipients
Our Policy: We Don't Sell Your Data
We don't sell, rent, or trade your personal information to third parties. Period.
When We Share Candidate Information
For candidates, your assessment results and profile information are shared with employers only when you give explicit consent. You're in control of who sees your information.
Once shared, employers process your data as independent data controllers under their own privacy policies. They're responsible for how they handle your information from that point forward.
Service Providers
We work with trusted third-party service providers who help us operate the platform:
- Cloud hosting providers
- Payment processors
- Email service providers
- Analytics tools
- Assessment and gamification partners
These providers are contractually bound to protect your data and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our terms
- Prevent fraud or security threats
1.6 Your Privacy Rights Under GDPR
You have comprehensive rights over your personal data:
Right to Access - Request a copy of all personal data we hold about you. We'll provide details about what we collect, why we collect it, who we share it with, and how long we keep it.
Right to Portability - Download your data in a structured, commonly used format. You can transfer this information to another service if you choose.
Right to Rectification - Correct any inaccurate or incomplete information in your profile. You can update most details directly in your account settings.
Right to Erasure ("Right to be Forgotten") - Request deletion of your personal data when:
- It's no longer necessary for the purposes we collected it
- You withdraw consent (where processing was based on consent)
- You object to processing and we have no overriding legitimate grounds
- We've processed your data unlawfully
- Legal obligations require deletion
Right to Restriction - Ask us to limit how we process your data while:
- You're challenging the accuracy of your data
- We're verifying whether our legitimate interests override your rights
- You need us to retain data for legal claims
Right to Object - Object to processing based on legitimate interests or for direct marketing purposes. We'll stop processing unless we can demonstrate compelling legitimate grounds.
Right to Withdraw Consent - If we're processing your data based on consent, you can withdraw it anytime. This won't affect the lawfulness of processing before withdrawal.
Right to Lodge a Complaint - File a complaint with your data protection authority. In Romania, contact the National Authority for the Supervision of Personal Data Processing at www.dataprotection.ro.
How to Exercise Your Rights
Email us at [email protected] with your request. We'll respond within 30 days.
1.7 Data Security
Technical Safeguards
We implement industry-standard security measures:
- Secure communication protocols (HTTPS)
- Data encryption for sensitive information
- Regular security audits and vulnerability assessments
- Anonymization and pseudonymization where appropriate
- Continuous system monitoring for threats
Organizational Safeguards
- Access controls limiting who can view your data
- Confidentiality obligations for all staff
- Regular security training for our team
- Incident response procedures
Your Responsibilities
Keep your username and password confidential. Never share your login credentials with others. Use a strong, unique password and consider enabling two-factor authentication if available.
Security Limitations
While we implement robust security measures, no system is completely secure. We can't guarantee absolute security but commit to notifying you and relevant authorities promptly if a data breach occurs.
1.8 Data Retention
How Long We Keep Your Data
We retain personal data only as long as necessary for the purposes we collected it:
- Active accounts: Data is retained while your account is active and you're using our services
- Billing information: Kept for 5 years for accounting and legal compliance
- Assessment results: Retained as long as your profile is active
- Marketing consents: Until you withdraw consent or we no longer send marketing communications
What Happens After
When retention periods expire, we delete or anonymize your data so you can no longer be identified from it.
1.9 International Data Transfers
Jobful is based in Romania, and your data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions confirming the destination country meets EU standards
- Other legally recognized transfer mechanisms
1.10 Children's Privacy
Jobful is not intended for individuals under 18 years of age. We don't knowingly collect personal information from minors. If you believe we've inadvertently collected data from a minor, contact us immediately at [email protected].
1.11 Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification to your registered address
- Displaying a prominent notice on the platform
Your continued use of Jobful after changes take effect constitutes acceptance of the updated policy.
1.12 Contact Us About Privacy
Questions about how we handle your data? We're here to help.
Email: [email protected]
We'll respond as quickly as possible, typically within 2-3 business days.
Section 2: Terms & Conditions
Review the terms governing your use of Jobful's platform and services.
Section 2: Terms & Conditions
2.1 Agreement Overview
Welcome to Jobful. These Terms and Conditions ("Terms") govern your use of the Jobful platform available at www.jobful.io.
By creating an account or using Jobful, you agree to these Terms. If you don't agree, don't use our platform.
This is a legally binding contract between you and Playful Software LLC. Take a moment to read through – we've worked to make these as clear and straightforward as possible.
2.2 Key Definitions
To keep things clear, here's what we mean by key terms:
- Jobful / Platform / We – Playful Software LLC and the recruitment platform at www.jobful.io
- Client / Employer – Legal entities that create employer accounts to access candidates
- Candidate / User – Individuals who create profiles to participate in assessments and connect with employers
- Account – Your registered profile with email, password, and associated information
- Services – All functionality provided through the Jobful platform
- Order – A Client's request to purchase services or service packages
- Package – Bundled services with defined benefits and limitations
- Credits – The currency system Clients use to access platform features
- Content – All information, materials, and data available on or through the platform
- Profile – Candidate's assessment results, skills, experience, and qualifications
- Assessment – Tests, games, and evaluations measuring candidate skills and aptitudes
2.3 Account Creation and Access
Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use Jobful.
Registration Requirements
For Candidates:
- Valid email address
- Accurate personal information
- Honest representation of skills and experience
For Clients (Employers):
- Company Tax Registration Code
- Business email address
- Bank account details for billing
- Authority to represent your organization
Account Validation
Your account activates only after you:
- Confirm your email address
- Provide all required information
- Accept these Terms and Conditions
Account Security
You're responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Notifying us immediately of unauthorized access
Our Rights
We may restrict or suspend access to accounts if:
- You violate these Terms
- We detect suspicious or fraudulent activity
- Your conduct could harm Jobful or other users
- Legal requirements mandate restriction
2.4 Services Provided
For Candidates
- Skills assessments through gamified tests
- Profile creation and CV generation
- Visibility to participating employers (with your consent)
- Job opportunity notifications
- Career development insights
For Clients (Employers)
- Access to candidate talent community
- Advanced filtering and search capabilities
- Assessment result analytics
- Candidate engagement tools
- Recruitment performance metrics
- Integration with your hiring workflow
Platform Availability
We strive for continuous platform availability but don't guarantee uninterrupted access. We may temporarily suspend services for:
- Scheduled maintenance
- Emergency repairs
- Security updates
- Feature improvements
We'll notify you of planned maintenance when possible.
2.5 Pricing and Payment
Credit System
Clients purchase services using credits. Each service or package has a defined credit value.
- Credit packages are priced in Euro (EUR) and include VAT
- Credit validity: 12 months from purchase date
- Non-refundable: Unused credits expire and aren't refundable
Billing
- Invoices are issued electronically and added to your account
- Payment terms are specified in each order
- Currency conversion (if applicable) uses the National Bank of Romania exchange rate on the invoice date
Payment Methods
- Bank transfer
- Online payment (when available)
- Other methods as displayed during checkout
Your Responsibilities
- Provide accurate billing information
- Pay invoices by the due date
- Update payment details when necessary
Late Payment
Failure to pay on time may result in:
- Service suspension
- Account termination
- Legal collection action
2.6 Intellectual Property Rights
Our Content
All content on the Jobful platform is our exclusive property or used under license:
- Logos, trademarks, and brand elements
- Software, code, and algorithms
- Assessment tools and gamification systems
- Text, images, videos, and multimedia
- Design and user interface
What You Can't Do
You may not:
- Copy, reproduce, or distribute our content
- Modify or create derivative works
- Reverse engineer our software or algorithms
- Remove copyright notices or proprietary marks
- Use our content outside the platform without written permission
- Frame or link to our content in misleading ways
Your Content
When you upload content to Jobful (profile information, logos, company descriptions):
- You retain ownership of your content
- You grant us a license to use it to provide services
- You confirm you have the rights to share this content
- You ensure it doesn't violate third-party rights
2.7 User Obligations and Acceptable Use
General Obligations
You agree to:
- Provide accurate, truthful information
- Keep your account information up to date
- Use the platform only for lawful purposes
- Respect other users and act professionally
- Comply with all applicable laws and regulations
Prohibited Activities
You may not:
- Impersonate others or provide false information
- Share login credentials with unauthorized persons
- Spam, harass, or send unsolicited messages
- Upload malicious code, viruses, or harmful content
- Scrape, harvest, or collect user data without authorization
- Interfere with platform functionality or security
- Violate intellectual property rights
- Post discriminatory, offensive, or inappropriate content
- Attempt to gain unauthorized access to any part of the system
Consequences of Violation
Violating these obligations may result in:
- Warning notifications
- Temporary account suspension
- Permanent account termination
- Legal action if applicable
2.8 Employer-Specific Terms
Candidate Access Rights
As an employer, you may access candidate profiles only when:
- The candidate has given explicit consent
- You're using information for legitimate recruitment purposes
- You comply with data protection laws
Recruitment Use Only
You agree to use the platform exclusively for recruiting candidates for:
- Employment opportunities
- Legitimate collaboration arrangements
- Actual open positions
Material Requirements
You must provide:
- Company logo and branding materials
- Accurate company description
- Organizational values and culture information
- Benefits offered to candidates
You confirm you own or have licenses for all materials provided.
Non-Recruitment Clause
For the duration of these Terms and 3 years after termination, you will not:
- Solicit Jobful employees, contractors, or service providers
- Attempt to hire anyone who worked on Jobful's development or marketing
- Induce Jobful personnel to terminate their relationships with us
Non-Competition Clause
For the duration of these Terms and 3 years after termination, you will not:
- Replicate or copy the Jobful gamification system or platform concept
- Provide competing services of the same nature as Jobful
- Carry out competitive activities against Jobful
These restrictions also apply to your representatives, associates, administrators, employees, and affiliates.
Violations and Liability
Breaching the non-recruitment or non-competition clauses makes you directly liable for:
- All damages suffered by Jobful
- Lost profits and business opportunities
- Legal costs and reasonable attorney's fees
2.9 Candidate-Specific Terms
Profile Accuracy
You're responsible for ensuring your profile information is:
- Accurate and truthful
- Current and up to date
- Complete to the best of your ability
Assessment Participation
When you participate in assessments:
- Results reflect your genuine abilities
- You complete them honestly without assistance
- You understand results may be shared with employers (with your consent)
Consent to Data Sharing
You control whether employers can see your profile. When you consent:
- Employers can view your assessment results and profile
- They become independent data controllers of your information
- Their privacy policies govern how they use your data
You can withdraw consent anytime, though this doesn't affect data already shared.
2.10 Confidentiality
Mutual Confidentiality
Both parties agree to maintain confidentiality of:
- Information exchanged through the platform
- Business operations and strategies
- Proprietary data and trade secrets
- Any non-public information
Exceptions
Confidentiality obligations don't apply when:
- Information is already publicly available
- You receive written consent to disclose
- Legal authorities require disclosure
- Information was independently known before receiving it
Legal Disclosure
If required by law to disclose confidential information:
- Notify the other party promptly
- Disclose only what's legally required
- Request confidential treatment from the receiving authority
Duration
Confidentiality obligations continue indefinitely, even after your account is terminated or these Terms end.
2.11 Assignment and Subcontracting
Our Rights
Jobful may:
- Assign these Terms to an affiliate or successor
- Subcontract services to third-party providers
- Use embedded systems from partners for assessments
When we use subcontractors, they're responsible for fulfilling their obligations directly.
Your Rights
You may not assign or transfer your account or these Terms without our written consent.
2.12 Termination and Suspension
Your Termination Rights
You can terminate your account anytime by:
- Contacting us at [email protected]
- Following the account closure process in your settings
Our Termination Rights
We may suspend or terminate your account immediately if:
- You breach these Terms
- You engage in fraudulent or illegal activity
- Your payment methods are declined
- You violate acceptable use policies
- Legal requirements mandate termination
Effect of Termination
When your account is terminated:
- Your access to services ends immediately
- Unused credits are forfeited (no refunds)
- We may delete your data per our retention policy
- Confidentiality obligations survive termination
- You remain liable for unpaid fees
2.13 Warranties and Disclaimers
Our Commitments
We commit to:
- Providing services with reasonable skill and care
- Maintaining platform security to industry standards
- Operating in compliance with applicable laws
Service Disclaimers
Services are provided "as is" and "as available." We don't guarantee:
- Uninterrupted or error-free operation
- Specific results from using the platform
- Compatibility with all devices or browsers
- That candidates will receive job offers
- That employers will find perfect candidates
Your Warranties
You warrant that:
- You have authority to enter these Terms
- Using the platform doesn't breach other agreements
- You're not subject to insolvency or bankruptcy proceedings
- All information you provide is accurate
2.14 Limitation of Liability
Liability Cap
To the maximum extent permitted by law, our total liability for any claim arising from these Terms or your use of Jobful is limited to the fees you paid in the 12 months before the claim arose.
Excluded Damages
We're not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Loss of data (beyond our statutory obligations)
- Reputational damage
- Costs of substitute services
Exceptions
Nothing in these Terms limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Violations of data protection laws
- Other liabilities that can't be limited under Romanian law
Your Indemnification
You agree to indemnify and hold Jobful harmless from:
- Claims arising from your violation of these Terms
- Your use of the platform
- Content you submit
- Violation of third-party rights
- Breach of your warranties
This includes covering our legal costs, damages, and reasonable attorney's fees.
2.15 Force Majeure
Neither party is liable for failure to perform obligations due to events beyond reasonable control, including:
- Natural disasters
- War, terrorism, or civil unrest
- Government actions or regulatory changes
- Pandemics or public health emergencies
- Internet or telecommunications failures
- Cyber attacks or data breaches
If force majeure continues for more than 3 months, either party may terminate these Terms without penalty.
2.16 Dispute Resolution
Governing Law
These Terms are governed by the laws of Romania, without regard to conflict of law principles.
Jurisdiction
Any disputes will be resolved exclusively by the competent courts in Bucharest, Romania (the jurisdiction of Jobful's headquarters).
You expressly accept this territorial jurisdiction.
Amicable Resolution
Before initiating legal proceedings, parties agree to attempt good-faith negotiations for 30 days.
Costs
The losing party in any dispute pays:
- All court costs and legal fees
- Reasonable attorney's fees
- Enforcement costs
- Other expenses as determined by the court
2.17 General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Jobful.
Amendments
We may modify these Terms at any time. Changes become effective when:
- Posted on the platform with a new "Last Updated" date
- You continue using Jobful after changes are posted
We'll notify you of significant changes via email or prominent platform notice.
Severability
If any provision is found invalid or unenforceable, that provision is severed and the remaining Terms continue in full effect. We'll replace invalid provisions with similar valid ones.
No Waiver
Our failure to enforce any right or provision doesn't waive that right. All rights and remedies are cumulative.
Notices
Official notices will be sent to:
- Your registered email address (for you)
- [email protected] (for us)
Notices are effective when sent, even if not immediately read.
Affiliate Extension
All restrictions (confidentiality, non-competition, non-recruitment) apply to your representatives, associates, administrators, employees, and affiliates. Their violations create your direct liability.
2.18 Contact for Terms Questions
Questions about these Terms? Get in touch.
We're here to help clarify any part of this agreement.
Section 4: Frequently Asked Questions
Find quick answers to common questions about privacy, terms, and cookies.
Privacy FAQs
Terms & Conditions FAQs
Cookie FAQs
General Legal FAQs
Still Have Questions?
Our team is here to help. Reach out if you need clarification on any of our policies or have specific concerns about your data.
Response time: Typically within 2-3 business days